Tag Archives: Product Announcement

macOS New App Release – MKV2MP4 1.4


Product Announcements – CoreCode of St. Julians, MALTA has released MKV2MP4 v1.4, a significant update to its video conversion tool for Mac users. MKV2MP4 is an application that converts MKV video files commonly found on the internet to more compatible ‘MP4’ videos. Converting MKV files with MKV2MP4 is blazingly fast, preserves the quality and makes them playable with most players including QuickTime and iPhone.

Version 1.4 introduces support for ‘H265/HEVC’, a new video codec supported in macOS 10.13, iOS 11 and tvOS 11. Converting any MKV that contains a ‘HEVC’ video track will now produce a output MP4 file that can be opened on all up-to-date Macs, iPhones, iPads and AppleTV devices.

High Efficiency Video Coding (HEVC), also known as H.265, is a next-generation video compression standard developed by a group of encoding experts called the Joint Collaborative Team on Video Coding. According to Apple, the “industry-standard HEVC (H.265) enables video streaming and playback of 4K video files at incredible quality that are also up to 40 percent smaller than with the current H.264 standard.”

Additionally version 1.4 brings other new features like an option to convert audio tracks to surround AAC audio format or the option to specify custom conversion of FLAC audio.

“This is easily the best release of MKV2MP4 ever,” said Jack Shaftoe, senior quality assurance engineer and marketing manager, CoreCode. “People will stand in-line at the Mac App Store for many days prior to the launch, just to be the first ones to get their hands on this!”

MKV2MP4 is an application that can convert video files in the MKV container format to more compatible MP4 video files. MKV2MP4 can convert most common MKV files very quickly and has a queue for converting hundreds of files at once. MKV2MP4 can be configured to either produce files with perfect compatibility (at the expense of conversion speed) or to do conversion extremely quickly by producing files that are playable on most, but not all players. Because MKV2MP4 doesn’t re-encode the video track, conversion is fast and the resulting video has the exact same high video-quality as the source file. MKV2MP4 is highly praised by its users, earning 4.5 stars on MacUpdate online and also 4.5 stars on the Mac App Store, from more than 20 user reviews.

MKV2ATV is a special version of MKV2MP4 tuned for converting MP4 videos playable on the AppleTV. Since it is focused on a the special task of converting videos just for a single target platform, it is even easier to use than MKV2MP4. Similarly, there is MKV2iOS for converting videos for iPhones and iPads and MKV2PS3 for converting videos videos for playback on the Playstation 3.

Language Support:
English, French, German are fully supported.
Partial support for the other 30 languages supported by macOS.

System Requirements: Requires macOS 10.10 or later

MKV2MP4 v1.4 costs $6.99 USD (or equivalent amount in other currencies) and available worldwide through the Mac App Store in the Utilities category. It is available as a free update for existing MKV2MP4 3 customers. A time-limited free trial of MKV2MP4 as well as more information can be found at the company’s website.


macOS New App Release – Moneyspire 2018


Product Announcements – Moneyspire Inc. of Bellflower, California, the maker of remarkably great personal finance software, has announced today that the latest release of the Moneyspire 2018 personal finance software for Mac, Windows, and iOS is available. Moneyspire brings your entire financial life together in one place, and helps give you peace of mind. Keep track of your bank accounts, credit cards, etc., and organize your transactions and see where your money is going. Set bill reminders and see all your upcoming payments so you never forget to pay a bill again. Set a budget for all your expenses and keep track of your progress to help you stick to your budget. Generate detailed reports and charts and see exactly where your money is going, and make tax time easier.

Enjoy these features to help you better manage your money:

  • A clean easy-to-use interface
  • Split transactions
  • Reconciliation
  • Investment account support
  • Multiple currency support
  • Direct Connect with online bill pay
  • Moneyspire Connect service with easy transaction downloading from banks that don’t support Direct Connect
  • Moneyspire Cloud service making all your finances available anywhere you are
  • Check printing
  • OFX, QFX, QIF, QMTF and CSV file import
  • Mobile companion app to help you manage your money on-the-go
  • Easy data migration from other finance apps via the import feature
  • And much more

What’s new in 2018:

  • Improved user interface that is more attractive and easier to read
  • Added new Tags feature for enhanced transaction categorization and reporting
  • Added new Monthly Comparison report to report category amounts over multiple months in a spreadsheet-like view
  • Can now drag and drop import files into application window for quicker importing
  • Can now search for payee text in Find window rather than having to match payee exactly
  • Balance forecast now includes a chart
  • Balance forecast now includes uncleared transactions
  • Can now print Budget screen
  • Can now copy budget to spreadsheet
  • Reminders list is now included when printing the Reminders calendar
  • Direct Connect and Moneyspire Connect import windows are now unified for quicker importing
  • Added Loan Reminder feature to automatically calculate interest and principal payments
  • Reconcile feature now remembers last reconcile date
  • Multi-language support: English, French, Spanish, Italian, Portuguese
  • Improved budgeting feature
  • Additional enhancements and improvements

Moneyspire is the best software for managing your money, and is trusted by thousands of people all over the world. Manage your money smarter, simpler, and better with the Moneyspire personal finance software now. Moneyspire is currently available for $29.99 from the website.

macOS New App Release – iPhone Data Recovery

Product Announcements – Fucosoft of Shenzhen, Guangdong has released iPhone Data Recovery. With three recovery modes, this program offers a more powerful approach to recover almost all lost data from iOS devices, including contacts, messages, call history, notes, photos, videos, calendar, reminders, Safari bookmarks, WhatsApp, Viber, Kik and more. Besides, it works well with the latest iOS 11.

Customer’s satisfaction is the best gift. Fucosoft always put customer requirements and user experience at first place when develop software. Outstanding features of iPhone Data Recovery are as follow:

  1. Recover up to 16 types of files from iPhone/iPad/iPod touch, including contacts, text messages, call history, photos, videos, notes, calendar, reminders, voice memos, voicemail, Safari bookmarks, WhatsApp, Viber, Kik, and more.
  2. Three recovery modes to guarantee highest iPhone data recovery rate: scan iPhone to recover deleted data; extract iTunes backup and recover selected files; download iCloud backup and extract selected files.
  3. Recover lost data from many common scenarios, such as deleting, factory reset, jailbreak, ROM flashing, iOS update, system crash, virus attack, device locked or forgotten password, device damaged or stolen, etc.
  4. Fully support all iPhone models, including iPhone X, iPhone 8/8 Plus, iPhone 7/7 Plus, iPhone SE, iPhone 6s/6s Plus, iPhone 6/6 Plus, iPhone 5s/5c/5, iPhone 4s/4, iPad Pro, iPad Air, iPad mini, iPod touch 6/5/4, etc.

iPhone Data Recovery is just $69.95 and is now available on the Fucosoft official site, for both Windows and Mac versions. For more information or to download a free trial version, please visit the Fucosoft iPhone Data Recovery website.

macOS New App Release – XEffects Viral Video Thirds

Product Announcements – FxFactory of Boston, Massachusetts has released XEffects Viral Video Thirds, a new Final Cut Pro X plugin developed by partner Idustrial Revolution. This plugin is based on splitting the screen into thirds, adding graphical overlays and using dynamic transitions to animate between the “third composites.”

The combination of masks, titles and transitions all work together with thirds, meaning that some great looking graphics and effects can be built easily and quickly. One to note is the rotating third “Rubic Cube style” transition built in 3D with adjustable camera focal length, depth of field and glossy highlights.

“Following the success of our first pack of viral video plugins, we knew a follow-up pack had to have the same ‘on trend’ crisp, bright and colourful look.” said Idustrial Revolution’s Peter Wiggins. “I think this time we have taken the next step and given the editor some real eye catching graphics and effects.”

The plugin is perfect for social media, but will also find many uses in other areas from broadcast to corporate productions and events. Built with vector graphics, the results will be pin sharp even in 4K.


  • All Transition & Effect Plugins work with video or images
  • No cumbersome drop zones for better speed, timing and audio retention
  • Masking plugins to split screens into third or ninth segments automatically
  • Built in colour palettes or use your own custom colours
  • Resize and colour individual words for impact
  • Easy to animate text, choose the in and out direction of travel
  • All third transition effects match panels for perfect alignment
  • Many different adjustable parameters on transitions such as direction, order, reflections, camera angle & borders
  • Pin sharp results even in 4K FCPX timelines

“As an editor myself, I always like to tweak elements to get timings and alignments right. The effects have been built using title masks and not drop zones. This means that the editor can reposition or retime clips directly in the timeline wherever and whenever they wish.”

Idustrial Revolution’s designers and editors have been at the forefront of using Apple technology and software in creating content for broadcasters, corporate users and videographers. They have been successfully producing products for Final Cut Pro for over 10 years.

XEffects Viral Video Thirds is distributed on the FxFactory app store.

macOS New App Release – RailModeller Pro 5.4


Product Announcements – Isle of the Kakapo of Munich, Germany has released RailModeller Pro 5.4, their model railroad and slot car layout design solution for macOS. The app offers sophisticated tools that enable hobbyists to quickly design model train and slot car track layouts via drag & drop, features libraries for more than 200 popular track systems as well as scalable libraries for accessories usable across all model scales, and offers customizable views of track layouts in both two and three dimensions. This latest major update of RailModeller Pro features:

  • Fully localized library names and element descriptions:
    All 6000 elements have been revised to now include native descriptions in English and German with further translations added down the road.
  • Scalable libraries for all model scales:
    The new TruScale libraries introduced in the latest release automatically adapt elements to any model scale. The libraries including accessories like houses, cars, plants and railway signs can be used in any model scale. Elements are scaled automatically to the appropriate size for the layout.
  • Multi-Color elements
    Libraries now also contain elements with multiple colors – think railway crossings, semaphore or railway colour light signals – enabling users to create visually compelling layouts.

RailModeller Pro’s easy-to-use interface allows track designers to create layouts of up to 10km x 10km or 6.2 x 6.2 miles organized in up to 99 layers. The app includes all components to complete a train or slot car track layout, including flex tracks, buildings, symbols, and other items in scales from T (1:450) all the way up to G or IIm (1:22.5). Track elements can be dropped onto the layout, rotated, and positioned where desired, users can simply click to append one or more track elements in the layout, create tunnel sections, add graphical shapes, arrows, dimensions, import background images and specify baseboards to indicate the available space for a train layout.

RailModeller Pro automatically generates a shopping list, (including prices), as the layout is created, making for an easy reference when it comes time to purchase required components for the layout. An integrated stock management maintains the inventory of tracks already purchased, displaying the number of tracks remaining in stock when working on a specific layout or filtering the shopping list to show only missing tracks that need to be purchased to complete the layout.


  • A library catalog featuring libraries for more than 200 track systems for all popular manufacturers of model train tracks
  • Covers model scales from T (1:450) up to G or IIm (1:22.5)
  • A clean and intuitive, Mac like user experience
  • An automatically adapting drawing canvas never running out of space
  • Sophisticated, yet easy to use tools to quickly build awesome model train layouts
  • Assistants that allow placing tracks at arbitrary heights, creating track grades, insert parallel tracks or close gaps
  • Dedicated tools for creating tunnel sections
  • Advanced functionality for creating selections
  • Clean-up wizards for complex layouts
  • Customizable viewing modes for visualizing the track layout in two and three dimensions
  • Automatically generates shopping lists as the design is laid out
  • The built-in stock tracking feature keeps track of items already owned
  • Print layouts in any scale from a single sheet of paper to full-sized 1:1 scale
  • Image import in various formats (PNG, JPEG, PSD, GIF, TIFF, PDF, and others)
  • Export track layouts in numerous image file formats at any resolution
  • An integrated help manual

System Requirements:

  • OS X 10.10 or later
  • 64-bit Processor
  • 50 MB disk space

RailModeller Pro 5.4 is available for only $39.99 USD (or an equivalent amount in other currencies) worldwide exclusively through the Mac App Store in the Graphics and Design category. A free version, RailModeller Express – which is suitable for smaller layouts with a limited number of tracks – is also available through the Mac App Store in the Graphics and Design category.

macOS New App Release – DesiGN Market Templates


Product Announcements – Graphic Node of Sakiai, Lithuania has released the DesiGN Market – Templates app, which will become one of the largest productivity and graphics templates marketplaces on the App Store.

Graphic Node, the App Store’s well-known productivity and graphics templates professionals, are entering new grounds with the new Mac application DesiGN Market – Templates. It is an all-round productivity assistant, packed with productivity and graphics templates, designed for an unmatched variety of productivity suites and image-editing applications.

The all-original content in DesiGN Market – Templates is distributed into four major content categories: Printable, Presentations, Graphics, and Sounds, which are further detailed into subcategories by themes or applications. With thousands of in-house designed items, DesiGN Market – Templates instantly becomes one of the largest productivity and graphics templates collections available on the App Store. DesiGN Market – Templates contains items usable in the following applications:

  • Adobe Illustrator
  • Adobe Photoshop
  • Apple iBooks Author
  • Apple Keynote
  • Apple Mail
  • Apple Numbers
  • Apple Pages
  • Google Docs
  • Google Sheets
  • Google Slides
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Pixelmator

“We are committed to our goal to lead in the category and the new DesiGN Market – Templates is our bold claim to the spot! With the vast variety of productivity and graphics templates available, DesiGN Market – Templates is here to cater to any productivity needs, and works with all of the most popular productivity suites or image editing applications” – said Zivile Unguvaityte, CEO of Graphic Node. “Previously, access to equivalent content would have required ownership of multiple products so we came up with an excellent solution.

System Requirements:

  • macOS 10.12 or later
  • 64-bit processor
  • 6.7 MB

DesiGN Market – Templates 1.0 is a free-download on the Mac App Store and allows trying out any 5 items free of charge. After that, unlimited access to the app’s regularly updated content is unlocked via a subscription plan – either $4.99 (USD) per month, or $29.99 annually.

macOS New App Release – ChronoAgent 1.8.0

Product Announcements – Econ Technologies of Casselberry, Florida has updated the indispensable companion app, ChronoAgent, to ChronoSync to fully support macOS 10.13, High Sierra! ChronoAgent 1.8.0 now recognizes APFS volumes while offering improved file backup and sync performance. Local network-based syncs run up to 20% faster!

Use ChronoAgent on your Mac to accept secure, reliable and higher performance connections from ChronoSync Macs than using standard file sharing. The ChronoSync/ChronoAgent combination allows you to synchronize files between two Macs, back up Macs to a Mac server, or even maintain a bootable backup over a network.

In addition to a few bug fixes, ChronoAgent 1.8.0 also includes more reliable startup, better statistics reporting and an updated manual. ChronoAgent 1.8.0 works on macOS 10.8 or newer and is available for $14.99.

ChronoSync, the multipurpose app for local and cloud backup, bootable clone, and folder synchronizing, is designed to work on macOS version 10.10 and newer. Full working trial licenses are available, or purchase ChronoSync for $49.99 (USD). ChronoAgent allows any Mac to accept direct, secure connections from any ChronoSync Mac or any InterConneX iOS device so you can access or transfer your data! Full working trial licenses are available, or purchase ChronoAgent for $14.99. ChronoMonitor is an iPhone app that monitors Macs running ChronoSync or ChronoAgent. ChronoMonitor is available in the Apple App Store for $3.99.

macOS New App Release – Snagit 2018

Product Announcements – In today’s world of information overload, the need to grab attention and communicate quickly and efficiently has never been more important. TechSmith Corporation of Okemos, Michigan, the go-to company for visual communications, today launched TechSmith Snagit 2018, the latest version of its industry-leading screen capture and image editing software. The newest version of Snagit offers users even more powerful and easy-to-use tools to quickly communicate complex ideas and processes – making your communications more effective and easy to understand.

“After nearly 30 years as the market leader in screen capture, this is the most powerful version of Snagit we’ve ever created,” Wendy Hamilton, CEO, TechSmith Corp. said. “Snagit 2018 allows you to quickly and easily create compelling, easy-to-understand visual content that clearly demonstrates processes, how-tos, and other information so that everyone can get more done in less time.”
New features in Snagit 2018 include:

  • Grab Text: Snagit captures way more than just images. Grab Text magically pulls out the text from a screen capture or file. And since you can paste it into another document for edits, you’ll work faster, rather than wasting time with endless typing.
  • Smart Move: With the flip of a switch, automatically make objects in your screen captures movable. Rearrange buttons, delete text, or edit other elements in your screenshots.
  • Text Replace: Snagit recognizes the text in your screenshots for quick editing. Change the font, colors, and size of the text in your screenshots without affecting the look and feel.

Other improvements include updates to the desktop video recording feature. Snagit 2018 allows for higher frame rate desktop recording for smoother, more professional recordings, as well as better quality webcam capture and better stability. And, it does it all using fewer CPU resources than ever before.

Snagit 2018 also marks the first release where the date designates the version number. Now, it’s easier than ever for users to know which version they use because Snagit for Windows and Mac will be designated by the year rather than a separate version number.

TechSmith Snagit 2018 is available today for Windows and Mac for $49.99 (USD) from the website. Users with previous versions of Snagit can upgrade for $24.99.

macOS New App Release – Panorama X

Panorama X Embedded Web Browser

Product Announcements – ProVUE Development of Huntington Beach, California has released Panorama X, the latest version of their high performance general purpose database system for Macintosh computers. This major upgrade is a complete rewrite from the ground up, the result of almost six years in development. It includes an all-new 64-bit RAM based database engine, universal multi-level Undo (never before available in any general purpose database program), and a completely modernized user interface.

ProVUE Development founder James Rea says that “the goal of the Panorama X project was to take all the great concepts of Panorama that users have loved over the past three decades: incredible RAM based speed, flexibility and programmability, and re-implement those concepts from scratch using the latest Apple technologies and with completely modern user interface design. We went back to the drawing board and re-thought every aspect of Panorama from a clean slate, much like Apple did when transitioning from Mac OS 9 to OS X, and when transitioning from Final Cut 7 to Final Cut X.”

Notable features of Panorama X include:

  • Data Sheet: The Panorama X data sheet displays rows and columns like a spreadsheet, but has special functions optimized for working with structured database information.
  • Graphical Layout: Panorama X includes a complete application builder that enables the user to build almost any custom interface, including custom windows, dialogs, forms, labels and custom reports. The user/developer has complete control over the layout, and if necessary, any programming needed. Layouts can be fixed or responsive to window size. Programming code can be embedded into any element, much like HyperCard(TM).
  • Bulk Data Modification And Restructuring: Panorama allows huge data sets to be bent, reshaped or refactored at will. Fields can be added, removed, rearranged, hidden, merged or split at any time. Entire datasets can be rapidly altered based on parsing/manipulation rules set up from pop-up menus (advanced users can also use arbitrary formulas and regular expressions).
  • Multi-Level Undo: Panorama X is the first database program ever to support universal, multi-level undo. Well known Macintosh book author Matt Neuburg says that Panorama X’s “brilliant Undo stack, shows how a properly implemented Cocoa app can provide total freedom from fear as you perform sweeping changes on huge amounts of data.”
  • Flexible Searching And Sorting: Panorama X can quickly search and sort data by any field or combination of fields. Advanced search options include phonetic searches, regular expressions, and formula based searches.
  • Automation: Every aspect of Panorama X operation can be automated – database manipulation, modifying database structure, even graphical layout tasks can be automated. Basic automation doesn’t require any programming at all – the Panorama X program recorder can watch the user’s action and automatically write the corresponding code. For developers, Panorama’s programming language includes conditional logic, variables, subroutines, and a complete IDE (integrated development environment). Joe Kissell, owner of Take Control Books, says that he “especially appreciates Panorama X’s Multi-Level Undo, extensive automation capabilities, and support for regular expressions and Unicode, all of which have made my work vastly simpler.”
  • Data Analysis: Collecting and manipulating raw data is one thing, comprehension is another. To facilitate true comprehension, Panorama X includes unique analysis tools that transform raw data into an easily digestible, interactive outline. Users can quickly shift their vantage point in the outline – zooming out to grasp key overall trends, or drilling down to focus in on important details and chase down loose ends that they might otherwise never have noticed.
  • Regular Expressions: Panorama X includes full support for industry standard regular expressions, enabling powerful and lightning fast pattern match based searches and search/replace. There are literally thousands of regular expression pattern matching examples online (as well as in books) that can be plugged directly into Panorama X.
  • Relational: Panorama X’s relational model supports one record-to-one record links, range-to-one record (shipping and tax tables, for example), and one record-to-many records. Relational keys are not limited to a single field, and can even be defined with a formula.
  • Data Import/Export: Panorama X can import text files in comma separated (csv), tab separated (tsv), or json format. Export supports the same formats as well as HTML and PDF. Data can be restructured as it is imported or exported to match up with external programs (for example re-arranging, merging or splitting fields as the data is imported or exported).

System Requirements: macOS 10.9 or later (including macOS 10.13 High Sierra)

Panorama X introduces a revolutionary new flexible approach to software subscriptions. Unlike a traditional subscription, a user only pays for months when he or she actually uses the software. If they don’t use it every month, they don’t pay every month. The initial expense can be as low as $15, and ongoing usage can be as low as $5 per month.

Subscriptions are purchased from within the application. A user can install Panorama X on as many computers as he or she likes. As long as they use it on only one computer at a time, they pay nothing extra. Organizations pay for each computer in use during a month, but without any serial numbers or activation hassles. An organization can scale up or down the number of computers in use at any time – it’s all taken care of automatically within the app itself.

Free Trial:
Panorama X can be downloaded directly from the ProVUE Development web site. When Panorama X is first installed, the user is offered a 7 day free trial. Trial days don’t have to be consecutive, they can be spread out over an extended time period. When the trial is complete, the user can simply purchase their subscription from within the application.

macOS App Release – Camera Guard 2


Product Announcements – ProtectStar of Miami, Florida has released Camera Guard 2 Professional for Mac, an important update to their popular security solution. The app protects any Mac’s built-in webcam and microphone from being accessed by hackers, malware, and spyware. Version 2 brings improved protection against unauthorized access to the Mac microphone and camera, as well as added protection against Mac ransomware.

Camera Guard 2 Professional sits quietly in the background, monitoring the Mac’s built-in microphone and webcam for any unauthorized access attempts. The app efficiently blocks any detected attempts, while also alerting the Mac user to the attempts. The utility blocks both known and unknown attacks methods, thanks to its exclusive “Deep Detective” feature.

“When we discovered that illegal monitoring of Mac users via their computer’s microphone and camera was on the rise we created Camera Guard 2016, which offered complete protection against unauthorized access of your Mac’s camera and microphone,” says Chris Bohn, CEO of ProtectStar. “Now that Mac ransomware is on the rise, holding users’ data hostage until the bad guys are paid, we knew we had to offer our users comprehensive protection against ransomware attacks, keeping their data safe from harm.”

The new version of the app offers numerous new features, including improved access detection, protection against Mac ransomware, a whitelist for allowed apps and processes, and support for the Apple’s Touch ID sensor that’s found on the latest models of the MacBook Pro.

Camera Guard 2 Professional’s malware protection monitors the data stored on a Mac’s hard drive. The app detects changes to monitored files and folders, or when ransomware attempts to encrypt the protected data, and immediately notifies the user.


  • Web camera protection
  • Pop-Up notifications regarding security breaches
  • Logfile protocol
  • Microphone protection
  • Deep Detective(TM)
  • Protection against known and unknown attack attempts
  • Protection against Mac ransomware
  • File and folder monitoring
  • Whitelist
  • Passcode protection
  • Supports Touch ID on compatible MacBook Pro models
  • 24/7 Support by e-Mail

Camera Guard 2 Professional still includes ProtectStar’s better than ever exclusive “Deep Detective” feature, which monitors all attempted access to any protected Mac. While offering proactive protection that is similar to other companies’ firewall or intrusion detection utilities, Deep Detective also reports and protects against both known and unknown attacks, via its modern heuristic methods.

While offering comprehensive protection against monitoring and malware, Camera Guard 2 Professional has been built from the ground up to be a lightweight yet powerful solution, which places minimal demands on any Mac’s available resources. Use of the computer’s processing power, battery power, available memory, and disk space are kept to a minimum. The app will never slow the performance of any Mac it is installed on.

“We’re excited about the new protection abilities we’ve included in the latest version of Camera Guard,” says Niklas Mayle, Security Manager of the Development Team at ProtectStar. “Not only can our users rest easy that they aren’t being monitored by the bad guys via their own Mac, they can also prevent ransomware attacks by those same bad guys with just a few clicks of their mouse!”

Device Requirements:

  • Mac OS 10.11 or higher (Supports macOS High Sierra)
  • 64-bit Processor
  • 50 MB
  • Internet connection for activation and updates

Camera Guard 2 Professional for Mac is $29.90 USD from the website (or an equivalent amount in other currencies) and includes 12-months of updates/upgrades and technical support. A Care Plan is also available for $59.90 USD, and includes 3-years of updates/upgrades and premium technical support.